Terms & Conditions

Welcome to SATRANGI BY IHSAN. By accessing this website or placing orders for our handcrafted men's shawls, mufflers, and Pakol caps, you agree to the terms outlined below.

1. Authentic Handcrafted Nature of Products

Every product offered by SATRANGI BY IHSAN is woven or crafted by human hands in Islampur, Swat. Because these pieces are hand-loomed and finished manually rather than by automated mass-production machinery, slight natural variations in texture, fringe knotting, exact millimeter measurements, or natural fibre nuances are normal and celebrate authentic craftsmanship rather than defects.

2. Product Descriptions & Photography

We strive to represent colors, patterns, and weaving details as accurately as possible. However, differences in monitor colour calibration, ambient lighting, and screen settings may cause subtle variations between screen display and physical textile appearance. We encourage customers to request high-resolution daylight photographs on WhatsApp before dispatch.

3. Ordering & Confirmation Workflow

Submitting an order form on this website records your purchase intention. An order is formally confirmed only after direct communication with our customer service team on WhatsApp, verification of item availability, and mutual agreement on delivery arrangements.

4. Pricing & Currency

All listed prices are displayed in Pakistani Rupees (PKR) unless explicitly stated otherwise. We reserve the right to correct any typographical pricing errors prior to order confirmation.

5. Intellectual Property

The SATRANGI BY IHSAN brand name, official black/maroon and inverse gold logos, product descriptions, brand texts, and visual assets are protected. Unauthorized reproduction, modification, or commercial use without prior written authorization is prohibited.